Your Health.           Your Choice.           Your Life.           Help for Today.           Hope for Tomorrow.

Finger Lakes Resiliency Network (FLRN)

The Finger Lakes Resiliency Network (FLRN) is a Trauma-Informed year long Learning Community that provides education, training, consultation, resources and support to providers who are committed to and invested in becoming trauma-informed. The FLRN was designed to foster organizational growth and development; challenging current practices and utilizing support and shared experiences with other schools and organizations committed to becoming trauma-informed. This network will provide the foundation needed to create trauma informed communities. Members will benefit from ongoing connectedness with other FLRN trauma informed organizations long after the year long training is finished.

The Finger Lakes Resiliency Network’s Trauma-Informed Care Learning Community is built on five core values of:

Safety     ✦     Trustworthiness     ✦     Choice     ✦     Collaboration     ✦     Empowerment

If a program can say that its culture reflects each of these values in each contact, physical setting, relationship, and activity and that this culture is evident in the experiences of staff as well as consumers, then the program’s culture is trauma-informed.

What Is Resiliency?

Resilience is the ability to work with adversity in such a way that one comes through it unharmed or even better for the experience. Resilience means facing life’s difficulties with courage and patience—refusing to give up. It is the quality of character that allows a person or group of people to rebound from misfortune, hardships and traumas. Resilience is rooted in tenacity of spirit—a determination to embrace all that makes life worth living even in the face of overwhelming odds. Much of our RESILIENCE comes from COMMUNITY — from the RELATIONSHIPS that allow us to lean on each other for support when we need it most.

A combination of factors contributes to resilience. Many studies show that the primary factor in resilience is having caring and supportive relationships within and outside the family. Relationships that create love and trust, provide role models and offer encouragement and reassurance help bolster a person's resilience.

Several additional factors are associated with resilience, including:

  • The capacity to make realistic plans and take steps to carry them out.
  • A positive view of yourself and confidence in your strengths and abilities.
  • Skills in communication and problem solving.
  • The capacity to manage strong feelings and impulses.

Why Invest in Becoming a Member of the FLRN?

Because, the ROOT that effects real change in people is RELATIONSHIPS—between people and between organizations.

The FLRN will foster …

  • Internal Agency development resulting in stronger informed invested teams with a shared vision
  • Happier healthy workplace
  • Better client/student outcomes
  • Increased engagement of staff and client/students
  • Increased collaboration and support with other service providers
  • Increased quality of services
  • A more marketable organization or school
  • Increased collaborative funding opportunities
  • Stronger Healthier Communities

What is a Trauma Informed Organization?

  • Consumer Driven Services: The perspective of trauma survivors influences the policies, procedures and services of the organization. Clients are engaged in formal and informal opportunities to shape the key functions of the organization.
  • Screening and Assessment: Offer early and ongoing opportunities for people to talk about past and current traumatic experiences
  • Safe & Secure Environments: In order to avoid re-traumatization or recurrence there is a system in place to regularly examine the organization’s environment, policies, practices, and relationships that may increase distress, stigma and reactions that are experienced as re-traumatizing
  • Services and Practice Guidelines: Offers a range of trauma related evidence-based practices and services including peer support, peer involvement and wellness promoting services
  • Workforce Development: All direct care, clinical, support, administration and employed peers have ongoing opportunities to learn about TIC with emphasis on how each person plays a significant role in creating a trauma informed organization
  • Community Outreach: Reaches out to and engages a variety of community organizations, such as law enforcement, health care providers, and other social services, including schools to better understand and address the needs of trauma survivors through education and advocacy
  • Seclusion and Restraint: Recognizes the damaging effects of seclusion and restraint with policies, practices and procedures that prevent harmful practices and offer practices that support healing

Why is Understanding Trauma Important to the Healthcare and Social Service System?

When the role of trauma in a person’s life are unrecognized, it often leads to:

  • Problems engaging and keeping people in needed services
  • Ineffective treatment due to misdiagnosis of the person’s challenges and life problems
  • Unintentionally making things worse
  • Misinterpreting a person’s behavior when it may be an understandable way of coping with traumatic life events

Building Stronger
Healthier Communities

Investing in People

"Relationship Driven Initiative"

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of a

  • Safe, calm and secure environment with supportive care
  • System wide understanding of trauma-informed care
  • Cultural Competence
  • Promotes consumer voice, choice and self-advocacy
  • Recovery driven and trauma specific services
  • Healing, hopeful, honest and trusting relationships

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Our Mission

To provide professional counseling and support services to individuals, children and families to improve the quality of their life at home and in the community.

Our Locations

Ontario County

Canandaigua & Geneva

Seneca County

Seneca Falls

Wayne County

Newark & Sodus

Yates County

Penn Yan

Family Counseling Service of the Finger Lakes, Inc. does not discriminate on the basis of race, color, ethnicity, religion, creed, sex/gender (including pregnancy), gender identity and/or expression, familial or marital status, age, national origin, alienage or citizenship status, sexual orientation, status as a victim of domestic violence, sex abuse or stalking, genetic information or characteristics, disability, membership or service in the U.S. Armed Forces or related status, or any other characteristic protected by federal and state laws.

Designed by Brian Rice