Your Health.           Your Choice.           Your Life.           Help for Today.           Hope for Tomorrow.

How You Can Help Us Help Others

Join Our Board of Directors

Our Board of Directors is comprised of volunteers from our community. Help us support our mission, set policy and acquire resources. Contact us if you are interested in joining the Board of Directors.

Volunteer for the Domestic Violence Hotline

Hotline Volunteers cover our 24-hour Domestic Violence Hotline (cell phone) from 5pm to 9am on weekdays and/or on weekends. Volunteer schedules are flexible, they can cover one night per week, all week, all weekend or whenever they're available. Volunteers provide confidential supportive counseling, information and referral, screening and assessment for victims of domestic violence.


  1. Receive training on handling hotline calls.
  2. Be available to all hotline calls on designated shifts.
  3. Provide non-judgmental, supportive counseling over the phone.
  4. Submit Hotline forms to Coordinator within two days.
  5. Utilize Domestic Violence Staff as backup.
  6. Respect confidentiality.


  1. Demonstrated communication skills.
  2. Ability to provide non-judgmental, sensitive support to all clients.
  3. Empathetic to needs of the clients.
  4. Ability to cooperate with other volunteers and staff.
  5. Commitment to the mission and goals of the Domestic Violence Program and Family Counseling Services.
  6. Volunteers must be at least 18 years of age.

Donate Items to Help Victims of Domestic Violence

Emergency household and personal supplies are always needed for victims of domestic violence. Donations of cleaning supplies, dishwashing liquid, laundry detergent, personal care products and paper products that are used by domestic violence victims are much appreciated.

Donations of usable, in season, clothing can be made to the Linden Exchange, a consignment shop at 519 Exchange Street, Geneva. Label the boxes or bags "Family Counseling Service of the Finger Lakes, Inc.". All proceeds will go to our Domestic Violence emergency fund to directly aid victims during times of crisis.

Help With Fundraisers

  • Become a Sponsor - sponsors donate time, money and/or items to help make it possible for us to raise money for our various programs.
  • Volunteer for Fundraising Events - donate your time to help with our fundraising events. This could include helping with mailings, planning or helping at the event.
  • Attend our Fundraising Events - come out and join us at our events!

For more information on becoming a sponsor, volunteering or attending fundraising events, please visit our News & Events page.

Donor Contributions

Family Counseling relies on our donor's generous contributions to ensure that we are able to continue to provide our important services.

Family Counseling Service of the Finger Lakes, Inc. is a 501(c)(3) non-profit organization under IRS guidelines. All donations are tax deductible as allowable by law.

Gifts are considered unrestricted unless you specify otherwise. If you would like to make a gift to a specific program, simply let us know your preference.

Donations can be made through the PayPal Donate button or sent to:

Family Counseling Service
of the Finger Lakes, Inc.

671 South Exchange Street
Geneva, New York 14456

Thank You!

Our Mission

To provide professional counseling and support services to individuals, children and families to improve the quality of their life at home and in the community.

Our Locations

Ontario County

Canandaigua & Geneva

Seneca County

Seneca Falls

Wayne County

Newark & Sodus

Yates County

Penn Yan

Family Counseling Service of the Finger Lakes, Inc. does not discriminate on the basis of race, color, ethnicity, religion, creed, sex/gender (including pregnancy), gender identity and/or expression, familial or marital status, age, national origin, alienage or citizenship status, sexual orientation, status as a victim of domestic violence, sex abuse or stalking, genetic information or characteristics, disability, membership or service in the U.S. Armed Forces or related status, or any other characteristic protected by federal and state laws.

Designed by Brian Rice