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Domestic Violence Program

What Is The DV Program?

Family Counseling Service of the Finger Lakes provides assistance to victims of domestic violence and their children for residents of Ontario county.

The primary purpose of this program is to interrupt the cycle of family violence. We offer confidential safe shelter, advocacy and crisis/educational counseling to victims and their children during times of crisis. Through necessary support and education, victims learn to become independent, make their own decisions, and help themselves.

Why A DV Program?

Domestic violence affects the individual, children, other family members, and society as a whole. Communities as well as victims need to become educated on the dynamics of abuse and area resources, while working together toward long-term prevention. We are here to support you during and after your crisis and assist you toward self-sufficiency.

How Does The Program Work?

The program is available to residents 24 hours a day through our Hotline. You may call our trained professionals to discuss your situation and the following services we provide.

  • Crisis intervention
  • Needs assessment and evaluation of your situation
  • Personalized safety plan
  • Education, information and referrals
  • Access to safe shelter
  • Crisis, peer and DV educational counseling
  • Support group
  • Referral to therapeutic counseling
  • Knowledge of victims rights
  • Assistance with Family Court Petitions, court accompaniments, criminal justice and legal advocacy
  • Advocacy for housing, social services, medical and other needed services
  • Transportation to essential services
  • Community education and outreach

What Does It Cost?

All DV services are provided free of charge.

Who Will Know?

You may call and choose not to identify yourself. This program is entirely confidential and for your protection. No information concerning you may be given without your written permission.

Where Do I Begin?

It all starts with you! If you... or someone you know... is being physically... sexually... verbally... mentally... or financially abused, simply pick up the phone and call. One of our trained hotline personnel will assist you or direct you to the best resources for your situation.

Links to Additional Information and Resources

We Can Help When:

You Feel..........

  • Confused
  • Angry / Afraid
  • Isolated from family and friends
  • No one understands

A Partner or Family Member......

  • Tracks your time
  • Criticizes you
  • Threatens to hurt you or your children
  • Strikes, pushes, or kicks you or your children


Our Mission

To provide professional counseling and support services to individuals, children and families to improve the quality of their life at home and in the community.

Our Locations

Ontario County

Canandaigua & Geneva

Seneca County

Seneca Falls

Wayne County

Newark & Sodus

Yates County

Penn Yan

Family Counseling Service of the Finger Lakes, Inc. does not discriminate on the basis of race, color, ethnicity, religion, creed, sex/gender (including pregnancy), gender identity and/or expression, familial or marital status, age, national origin, alienage or citizenship status, sexual orientation, status as a victim of domestic violence, sex abuse or stalking, genetic information or characteristics, disability, membership or service in the U.S. Armed Forces or related status, or any other characteristic protected by federal and state laws.

Designed by Brian Rice